⚠️ Business day cut off is 10am EST ⚠️
1. Purchasing a '1 week' upgrade on 9:59am EST on a Friday, delivery would be by a week from Monday.
2. Purchasing a '3 business day' upgrade on 11am EST on a Friday, delivery would be the following Thursday (because of the 10am cutoff, this counts as being ordered on Monday, then Tuesday being day 1, Wednesday being day 2, and Thursday being day 3)
RUSH EXISTING ORDERS:
Purchase this add-on listing to rush the design & delivery of your existing order
Use the "Shipping" menu at checkout to rush new orders
CUSTOM PORTRAIT items, upgrade here instead:
For RUSH SHIPPING ONLY, upgrade here instead:
➜ Choose your item and rush speed from the drop-down menus
➜ Add to Cart
➜ Provide your ORIGINAL ORDER NUMBER is "Notes to Seller"
➜ Check Out
INTERNATIONAL ORDERS ➜ only PRINTABLE rush is available for non-US orders.
Please feel free to contact me with any questions!
Thanks for shopping at JadeForestDesign.etsy.com
© 2015-2020 JADE FOREST DESIGN. All rights reserved.
1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 4 hours of purchase
But please contact me if you have any problems with your order.
We usually ask you to provide your info in the "Personalization" or "Notes" box when placing you order. For PORTRAITS, each design has a unique web link for sending over your photos.
Please scroll through each item's photos and read its DESCRIPTION section for complete ordering info and FAQs.
You can expect emailed proofs (or printable files) within 4–7 business days of your order date for non-portrait orders. Portrait proofs take 2–3 weeks. For PRINTED items, you'll be asked to approve the design for print (or revise, if needed).
Printing and shipping takes approximately 2–3 weeks from proof approval. For PRINTABLE orders, you will be able to download and print as soon as you're happy with the emailed design.
Allow an additional 1–2 business days per revision (2–3 business days for portrait revisions).
You can normally expect things on the quicker end of the ranges given, but we are not able to provide delivery guarantees on non-rush orders.
We offer a variety of rush options under "Shipping" at Checkout. Or, you can add rush to an existing order here:
You may also choose to rush the printing & shipping portion of the process only. A link to shipping upgrade options will be included in the email you receive with your proof.
There's no need for everyone to be together in the photo. Separate photos for each person are just fine. A high-quality, forward-facing photo of each person's face is what's most important for a great likeness. Learn more here: https://tinyurl.com/HowToPickPhotos
Most items in our shop have the option to choose a "printable", or "email file only", if you prefer to print locally. While we highly recommend the professional printing services offered via the shop, choosing this option means you'll receive personalized, high-resolution, printer-ready (printable) files via email. Please see "CURRENT TIMING" above for how soon to expect the emailed designs.
Use coupon code PRINTABLEONLY to remove shipping costs from printable orders at checkout. Choosing the printable, and printing locally, is often the quickest, and most affordable option for International customers. International shipping is 2–5 weeks, depending on customs.
Here are suggested sizes:
➤ 11” x 14” → for up to 50 guests
➤ 16” x 20” → for between 50 and 100 guests
➤ 18” x 24” → for between 100 and 150 guests
➤ 24" x 36" → for between 150 and 250 guests
The size is really a matter of personal preference, and depends on a few things. For guestbooks, consider whether you expect guests to include a message, as opposed to just a signature etc. For seating charts, consider how far guests will be standing to read them.
When in doubt, we always suggest going LARGER, rather than smaller.
After the 4 hour cancellations window has closed, cancellation & refund requests may be accepted on a case-by-case basis. Depending on the complexity of the design, a non-refundable $15–$300 design fee is applicable once the design proof has been started. No orders can be cancelled once approval to print has been given. No exceptions.
Nov 12, 2019
May 14, 2019
Oct 14, 2018
Aug 18, 2018
May 7, 2018